Shipping Policy

Last Updated: July 11, 2026

Welcome to youfirststore. We strive to provide a smooth shopping experience by ensuring your orders are processed and delivered as quickly as possible. Please read our Shipping Policy carefully before placing an order.

Order Processing

Orders are processed within 1–3 business days after successful payment or order confirmation.

Orders are processed Monday through Saturday, excluding national and public holidays.

During high-demand periods, festivals, or promotional sales, processing times may be slightly longer.

Delivery Timeline

Estimated delivery times are as follows:

Metro Cities: 3–7 business days

Tier 2 & Tier 3 Cities: 5–10 business days

Remote & Rural Areas: 7–14 business days

Please note that these are estimated delivery times and may vary depending on courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

FREE Shipping is available on eligible orders as displayed on our website.

For orders that do not qualify for free shipping, applicable shipping charges will be displayed during checkout before payment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on selected products and eligible pin codes across India.

Please note:

COD availability depends on your delivery location.

A small COD handling fee may apply, if mentioned during checkout.

We reserve the right to cancel COD orders that appear fraudulent or unverifiable.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation via email or SMS containing your tracking number and courier details. Tracking information may take up to 24 hours to become active.

Address Changes

Please ensure your shipping address, phone number, and PIN code are correct before placing your order.

If you need to modify your address, contact us immediately after placing the order. Once an order has been shipped, address changes may not be possible.

Delivery Delays

Although we work with reliable courier partners, delivery delays can occasionally occur due to:

Bad weather

Natural disasters

Public holidays

High shipping volume

Courier network issues

Other circumstances beyond our control

We appreciate your patience in such situations.

Failed Delivery Attempts

Courier partners generally make 2–3 delivery attempts. If the package remains undelivered due to customer unavailability or an incorrect address, it may be returned to us. Additional shipping charges may apply for reshipment.

Damaged or Missing Items

If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery.

To help us resolve your request quickly, please include:

Your Order Number

Photos of the package

Photos of the damaged item (if applicable)

International Shipping

Currently, youfirststore ships within India only. International shipping is not available at this time.

Contact Us

If you have any questions regarding your shipment or order, please contact our customer support team.

Email: www.youfirststore.in

We aim to respond to all customer inquiries within 24–48 business hours.

Thank you for choosing You First Store. We appreciate your trust and look forward to serving you.